What traditional thinkers underestimated is the pace of change. Starting with early pilots, the industry has seen significant expansion across emerging sector.

An important finding emerges from our reporting: what thrived yesterday may not work today or ahead.

What's happening now is just the beginning. The real transformation will come when these technologies become invisible to users.

Over the last 18 months, market leaders have shifted dramatically in response to competitive pressure. These changes shows the importance of adapting quickly in an increasingly dynamic market environment.

Key Insights

• Industry guidelines are reshaping the manner in which organizations handle operations.
• Conventional wisdom regarding reliability require comprehensive revision.
• Focus on skill development is likely to prove more valuable than pursuing trendy technologies.